Home Shop TrueBike Yearly TrueCare Subscription

Yearly TrueCare Subscription

300450

TrueCare subscription

  • Hassle-free service for your TrueBike
  • Scheduled for you, so you don’t have to remember
  • Annual check-up and testing of your TrueBike in the spring/summer period
  • Proactive replacement of wear parts (depending on mileage/usage hours)
  • Extension of warranty by 12 months from the check-up. (Please read the terms)
  • We come to your house, no need to transport the TrueBike
  • We only need access to your bike and power, so you don’t need to be present
  • Need more flexibility? Order an individual check

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Description

Occasionally, your TrueBike needs special attention, love, and care. That’s why we have introduced TrueCare for your TrueBike or TrueBike Base:

TrueCare offers

  • Hassle-free service for your TrueBike
  • Scheduled for you, so you don’t have to remember

The TrueCare subscription includes

  • Annual check-up and testing of your TrueBike in the spring/summer period
  • Proactive replacement of worn parts (depending on mileage/usage hours)
  • Extension of warranty by 12 months from the check-up. (Please read the terms on the landing page)
  • We come to your house, no need to transport the TrueBike
  • We only need access to your bike and power, so you don’t need to be present.

When

  • We’ll be in your region on these Saturdays: May 4th, May 11th, and May 18th.
  • After subscribing to the service, we’ll inform you of the date you’re booked in for.
  • Want more flexibility? Opt for the individually planned check-up.

TrueCare costs

  • €300 per year for the annual subscription (cancelable annually).
  • €450 per individually planned check-up. We’ll coordinate the date and time for the check-up together, and we’ll make the trip specifically for you.

Extended warranty by 12 months

  • When your TrueBike warranty of 2 years has expired or will expire in the upcoming year, after the annual inspection, the warranty will be extended by 12 months.
  • This extended warranty covers the costs for repairs including labor and parts. Call-out charges (the costs to drive to your house) are not included
  • These repairs are not covered by the extended warranty:
    • Repairs outside warranty due to careless or negligent use
    • Problems that you can solve yourself. (such as setting up wifi)
  • For some problems we will not visit your home within the extended warranty period:
    • Repairs that we can perform remotely/online.
    • Repairs that can be performed by the customer using spare parts from TrueKinetix. (we do not visit for these)

Book now

You can purchase TrueCare through this page. After purchasing, we’ll contact you via email to coordinate the details.

 

Additional information

TrueCare type

Yearly TrueCare, June 8th, June 15th, June 22nd (€300), Individual TrueCare appointment (€450)

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